All Classes of Insurances Transacted

How to Claim

Help with Claims

At Down Insurances, we know how difficult the processing of claims can be and aim to take as much of this stress away from you as quickly as possible with our dedicated claims handler.

Please note when a claim does occur to contact us as priority and we can advise on next / best steps for a speedy resolution.

Out of Hours

  • Should you be involved in a motor inccident / accident - please contact CRASH Services 24 hour helpline on 02890 660244.
  • Household and Property Claims - Refer to your policy booklet for Insurer contact details. Any steps necessary to mitigate a loss are recommended in the interim period, including emergency repair works.
  • All other Claims - Refer to your policy booklet for Insurer contact details, or alternatively email info@downinsurances.co.uk to arrange a call back with a member of Staff.

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How to Claim

Should you be unfortunate enough to experience a motor accident please contact

CRASH Services 24 hour helpline on 028 9066 0244

Crash 24 hour Claim Services

Should you be unfortunate enough to experience a Property Incident and wish to make a claim -

Simply contact the below 24/7 helpline number for Claims Assist

02890722951.

Claims Assist